OK experience - Cashier Sephora Employee Review

2.0
Oct 29, 2016
Recommend
CEO approval
Business Outlook

Pros

-FREE makeup. LOTS of free makeup -Unlimited samples. -Bonuses -Co-workers are so friendly and fun to work with -Mandatory meetings are fun. (Dress-up, contests, donuts, holiday spirit)

Cons

Management could not care less about you if you are part time. They didn't bother to learn who I was. At one point, another girl with my same first name quit and they stopped scheduling me because they thought it was me. It took a month for them to fix the problem since they were moving around management. Management was a mess, they would call me angry asking me where I was because I was missing for my shift when really I was not scheduled and they had me confused with someone else. Management gossiped in the office with the door wide open (everyone could hear as they walked by.) They cut hours for everyone then hired on more girls. It was a disaster.

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Sephora Response
9y
Thank you for your review! I love all the pros you listed- but am very concerned about the cons. This isn't what I've personally experienced or heard from colleagues, but I want you to know we take this feedback seriously. I'll share this with the appropriate teams in Las Vegas to look into this further. Thank you for taking the time to share. -Teresa

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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