Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 5, 2016

This place is a joke

Recommend
CEO approval
Business Outlook

Pros

Gratis, getting to train with brands

Cons

They make it nearly impossible to switch worlds, even if you are more qualified and better suited for the one you want to be in. Management plays favorites and said favorites get away with everything while others get spoken to for something as simple as choosing to sit alone at lunch. Breaks are far too short; you can easily waste 10 minutes of your break time just waiting for a manager to check you out. They expect you to have a smile on 24/7 even though the clients are horribly spoiled and nasty. Pay is competitive but they don't let you know that; there should be no reason as to why, for example, one cashier makes $12 an hour and another makes $14. If the daily goal isn't made, management has no problem cutting shifts short and sending people home. They hire part timers by the boatloads to avoid having to give anyone full time/benefits.

2.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Free. Makeup. Galore. Get to try new products.

Cons

Management CONSTANTLY turns over. Little more than basic retail trying to be revolutionary. Rude management who doesn't seem to care at all about employees.

1.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Free gratis, and general discount.

Cons

Can't believe how LVMH run Sephora in Australia, The store manager can easily fired anyone she didn't like and the management team talk and back stab other staff in the stores. 1) on my first day at work I know that the management team didn't like me and I did try my best to keep this job, but the manager always picking on me and limit my position. The management team never send people they dislike to training 2) After the store opening everyone tried there best to work hard and I saw a lot of people leaving the business because they been overwork and disagree with the management team 3) during my 4th month been working at Sephora, the store manager cut my hours said that I didn't suitable for the company culture and told me to think is this job suitable for me to stay. 4) 3 weeks later she call me into the office said I got customers complaint. I did asked them can they give me the evidence of complaint they said no and told me to leave. I was very shock because they fired staff without 3 verbal warning, 1 written warning and no human resources involved. I asked the manager a form of writing about my termination she said no. 5) in the end I decide to report Sephora to fair work and let them deal with it. 6) if anyone who want to apply for this company please be mindful of unorganised, racist manager, work bullying and manager making fun behind staff.

Viewing 157 - 159 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.