Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jul 31, 2015

Playing in Makeup

Recommend
CEO approval
Business Outlook

Pros

I have a really great cast (team) that I work with. There honestly isn't anyone I don't like and I think a lot can be said for being in a non-comission environment. I've worked in commission cosmetics, and it doesn't always bring out the best in people. I wasn't able to quantify bonuses because they come and go and can be in varying amounts because it's a tiered system based on sales over budget, but it's a nice little surprise when you do get them.

Cons

The uniform is pretty atrocious, although I will say everything comes out of them in the wash and you don't have to think about what to put on every morning. Compared to other companies like MAC, if you're a true artist, you should be making a lot more money and Sephora's raises are barely cost of living at best. It's a good side job, but you will struggle to make rent if you're relying on this money to live. If you want to move up, it's going to take you 10 years to get where you want to be. If you want to work for Sephora corporate, you're better off going to their LinkedIn to apply. Sephora is not about developing and moving people along, but finding good people and keeping them right where they are.

2.0
Jun 28, 2015

Lead

Recommend
CEO approval
Business Outlook

Pros

You get good free stuff , work with some amazing people and artists , lots of education.

Cons

Everyone is underpaid. Everyone works more than they should except Store directors and some specialists, who tend to be superstars. Rarely come on stage, think they're better than anyone and don't listen or respect your ideas or opinions. And all of that in a fake " I care for you" or " I'm setting you up for success" way. Elevated artists can never execute their role because the staff working is so little they have to be everywhere, even at the fragrances wall. You get the title, not the pay or the right work, so it makes you very very frustrated. Clients steal, yell at you, curse at you, and you have to put up with it , shut up, take it and keep smiling. You can't even recover a stolen product that you know it was stolen, so you constantly feel harassed and diminished. You get "coached" for trying to do right and help others. Everyone is extremely OVERWORKED and appreciation is just for the client. But the client can't feel it because we are always understaffed so no one gets the deserved attention. The corporate comes up with ideas of new services but realistically you kill yourself to execute it because there's never enough cast members to assist clients and everybody gets stressed out and irritated, and overworked !!!!! It is insane to work for this company. Good values, good ideas, but only theory. In reality, lies.

Viewing 160 - 162 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.