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      Sephora

      Engaged Employer

      Sephora reviews

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      3.7

      65% would recommend to a friend

      (9,601 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Jan 3, 2011

      It is like any other retail job...Numbers are everything!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will work with schedule requests customers are nice decent education program

      Cons

      Mgmt can be overstressed & can push down on employees Mgmt team not on same page...lots of back stabbing not enough coverage for breaks

      5.0
      Dec 20, 2010

      Sephora inside JCPenney is a great place to work.

      Operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora inside JCPenney is a very fun, energetic place to work. The pay is much higher than minimum wage, especially for retail.

      Cons

      There are not many downsides to working for Sephora inside JCPenney. Sephora is a very strict company, so everything must look exactly as the book.

      3.0
      Dec 15, 2010

      great company but horrible leadership in certain stores

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gratis Bonus Benefits (for some part timers) Some stores that have fun and genuinely friendly managers are great to work in

      Cons

      Work hours - If you kiss up to your boss you get the hours you want to work, if not they tell you that the computer generates the schedule and that they need you to work those hours and nothing can be done. Management - most of the leadership team are brought in from other companies and lack knowledge of products and are basically useless to help clients on the sales floor. When a situation comes up, they seem to really listen to you but will not do anything about it. Favoritism - be the managers eyes and ears (SNITCH) to the store and you can have a chance to move up within the company. Communication - lack of communication to entire team about upcoming news, policy changes and proper ways to handle proper cash register situations.

      Viewing 9526 - 9528 of 9,601 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.