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      Sephora

      Engaged Employer

      Sephora reviews

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      3.7

      65% would recommend to a friend

      (9,601 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Jan 23, 2011

      A good experience, it is a good company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few great things about Sephora are ;Work, life, balance. Good pay, a lot of education and gratis. The customers are really nice too, my experience was q good one.

      Cons

      The cons would be mostly that you can not move up in the store you are in, hours are based on sales from the previous week.

      5.0
      Jan 17, 2011

      Sephora is a rewarding company and a great place to start a career.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora values and invests in their employees providing extensive and effective training. The greatest attributes are the opportunities to advance and the many different career choices and directions you can take within the company. Sephora also pays exceptionally well despite it being a retail job. The gratis is a GREAT perk. Lots of free products.

      Cons

      There aren't many downsides to working at Sephora. At times I feel underpaid for the amount of responsibilities I have, but understand that I am getting the experience and knowledge I will need in the future in my field.

      3.0
      Jan 17, 2011

      OK for a job, not a career

      Skin care expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora employees receive extensive training on the products sold there. There are trainings in New York and San Francisco as well as in-store trainings by individual brands. At all of these trainings you receive gratis. The amount of free product you receive through Sephora is astounding!

      Cons

      One of the biggest problems I had with Sephora was their utter lack of concern regarding shoplifters. Sephora has a return policy that can be easily taken advantage of, basically they take anything back. No matter if you have a receipt or not, if the product is used, if the product is old, etc. you can return it. People would come in and grab product right off the shelves, steal it, then return it at another Sephora location. In fact, someone could actually witness someone steal in front of you and not do anything! Besides the shoplifting issue, Sephora management was pretty ineffective. Also the whole work-life-balance philosophy of theirs is a joke!

      Viewing 9523 - 9525 of 9,601 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.