Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 30, 2010

It's okay if you have the right people on top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, tons of makeup to play with

Cons

contstantly having to watch your back and kiss others behinds to move up

3.0
Nov 22, 2010

Gain Knowledge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sephora highly educates their employees with everything from complex skincare ingredients to tons of product sampling. The pay is not very high and sales associates do not receive commission, so it's considerable that apart of the compensation is given in gratis (product).

Cons

No room for advancement, too much favoritism amongst certain leads and employees (but this may have been specific to the store I worked in.)

2.0
Nov 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Gratis! Great Brand training Great education opportunities Great way to network

Cons

They need a better checks and balance system. Unfortunately there are a lot of unhappy employees who are burnt out and under paid and are afraid to speak up. Many stores have the wrong people in management positions and employees are left with no options but to seek other employment. It really is a "great" company, it's a shame the level of pressure they put on the management and the affect that has on the employees.

Viewing 9529 - 9531 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.