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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,602 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      5.0
      Oct 2, 2011

      Sephora is an amazing, empowering company that offers almost endless growth opportunity, and cares about its people!

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Sephora, you will learn something new everyday. You cannot get bored with your work, as it is ever changing. The company is an industry leader in a thriving industry, creating a strong sense of Job security. As an employee on any level, your personal, and professional development are important to the leadership above you. Most importantly, the values-based foundation the company exists on keeps the company from ever straying away from what is most important; always doing whats best for both its external, and internal client.

      Cons

      Because of the strong work ethic and dedication it takes to succeed in this fast paced, ever-changing environment, you can lose sight of your work/life balance fairly easily.

      4.0
      Sep 25, 2011

      Pretty good

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora is a great way to gain knowledge about the beauty industry. It really is all about how hard you try. You won't get a ton of training, so you kind of have to teach yourself if you want to be really successful, but if you're a beauty junkie, it's a great place to be. Work/life balance for me was great, but I had a great relationship with my manager.

      Cons

      Retail is just a tough place to be for a life-long career because they expect so much out of you with little compensation. You will almost always have crazy hours and you deal with unappreciative customers constantly. It's a pretty good place to be if you're in retail though.

      3.0
      Sep 22, 2011

      Decent... But Leadership could be MUCH better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly decent pay for non management positions especially if you have experience Lots of gratis from different brands

      Cons

      HOURS! If the store doesn't make budget then hours get cut. If you have monthly bills and need steady hours then this may be a problem. One week working 35 hours and the next barely 20 causes a lot of stress on cast members. Also Store Director spends more time backstage and in "one on one's" and meetings than they do on stage. Leads delegate and watch your every move but don't have to help customers when they are DIC.

      Viewing 9472 - 9474 of 9,602 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,213 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.