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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,602 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Sep 22, 2011

      It's ok and improving

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entrepreneurial spirit Good performance feedback annually summer Fridays (out at 1pm) Sr Management is very respectful and open to your ideas and feedback

      Cons

      Career advancement program and importance on it is needed Need to place more focus and importance on people development Systems opportunity

      1.0
      Sep 15, 2011

      Sephora does not value their key employees!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn & improve on how to give excellent client service. Gratis is good but you must wait a long time to receive it.

      Cons

      Pay is way below industry standard for the amount of workload that is required. Upper Management only focuses on what employees are doing wrong and does absolutely nothing to develop confidence to improve performance. Grueling work schedule that changes daily if numbers are not met making it impossible to depend on regular pay. Sometimes working until 1am then having to return by 8am the same morning. Working sometimes 7-10 days consecutively with out a day off. Micromanagement in it's most extreme form. Tremendous amount of multi-tasking required making it impossible to do all things correctly and effectively. Not being properly trained before being put on the floor. Extremely high turnover rate.

      5.0
      Sep 9, 2011

      great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management and cast members

      Cons

      the store gets very dusty

      Viewing 9475 - 9477 of 9,602 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,212 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.