Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Oct 14, 2011

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything i love it here

Cons

Nothing everything is just perfect

4.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

I liked Sephora because I believe that it is a positive environment for people to work. I love what Sephora is about and getting to work and help clients every single day.

Cons

The management constantly reminds that they are the management and they are in charge of you. Feedback is usually negative and it is hard to be recognized for the good work you have done.

3.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

-Overall a fun environment to be in. Guys can and are encouraged to wear makeup, and all employees are allowed to wear whatever looks they want. -A decent brand selection -Gratis -My management has always been pretty good about time off requests.

Cons

-incredible lack of communication between managers -too many management roles (captains, leads, specialists, store directors... etc) -pay is way below industry standard, especially for NYC -Far too nit-picky about ridiculous things, such as zoning, costumes, jewelry -Are not allowed to accept tips and don't make any % commission -The costumes are absolutely disgusting and terrible -"on-calls" and hours in general -way too many expectations for what we're paid and very quick to point out "opportunities" but not enough positive feedback. -Favoritism -There are a lot of areas to grow within, but hard to get the opportunity to be put on a path to reach that point. -a lot of shady happenings within upper management

Viewing 9469 - 9471 of 9,603 Reviews

Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.