Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Sep 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Company has a great reputation, product and working facilities.

Cons

Disorganised sales strategy and business planning process. Amateur finance processes and systems (ironically). Overpromising to board and investors, resulting in underperformance despite positive growth against last year. Leadership does not care about staff - happy to sack people to achieve their bonus targets. Senior global sales leaders lead by shouting 'sell more' with no vision on how to do it. Confused, disorganised, overworked and staff under the constant fear or being performance managed out or made redundant by the thousands.

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Sage Response
8y
Firstly, thanks for taking the time to write your review. Your feedback matters and what you say concerns us. We have a Code of Conduct that provides a clear set of rules for colleagues and when they see something that goes against the Code they are encouraged to discuss with their manager, their People Business Partner or a SafeCall number, which is free and confidential. If you would like to discuss further please contact me lynne.ellis-parker@sage.com. Leading@Sage is the development program providing leaders with the tools and techniques to help their teams flourish in a high performance customer focused environment – and this includes coaching as a way to help colleagues reach their full potential here. Shouting at colleagues is not acceptable and not tolerated – it is the sort of behaviour that goes against our Code of Conduct. Our culture encourages ambition, simplification, and bias for action at pace and our finance team takes immense pride in putting our customers first and foremost. It is important of course that we continuously improve so we review, invest and develop our systems and internal processes all the time. It is disappointing that your experience has not matched expectations, but we appreciate your feedback and wish you well.
2.0
Nov 11, 2016

Trending Downward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the office were what made coming in every day worth it. I had a good work/life balance as well. This will obviously depend on what team/department you end up with. I was fortunate to be grouped with a smart and passionate team during my time here. The benefits were pretty substantial at the start, however, it seems that each year something new is reduced to save costs.

Cons

Where do I even begin? As mentioned in many of the previous reviews, high instability exists especially at the top levels of management. The rotating chair of executives means that the strategic initiatives and overall direction will probably be subject to change indefinitely. This isn't a one-oft occurrence but a repeating cycle that happens like clockwork, seemingly every three to four years or so. The company is trying to reinvent itself as a SaaS provider when really, they are merely a holding company, with outdated and overpriced products slowly losing more and more market share. "Organic growth" is a pipe dream and the company has problems attracting and retaining the talent needed to move forward. Employee morale and channel partner satisfaction is extremely low across the board. It seems this current batch of leaders are content in appearing shiny to the stockholders without caring about actual results. And this is just the tip of the iceberg, unfortunately.

1.0
Apr 9, 2016

Jump! It's all a myth!

Recommend
CEO approval
Business Outlook

Pros

Some people there are fantastic and work really well together to get things done, meet objectives, contributing to the hopeful success of a product.

Cons

- Don't trust everyone. Someone you think you can confide in may end up stabbing you in your own back. - Promotions are non-existent. You'll be told to jump through countless hoops, drink the kool-aid, even get positive performance reviews (exceeds, not just a good meets). But promotions are still a myth. There were hiring freezes, promotion freezes, re-orgs, etc. which time after time was never the right time to promote. You end up hanging on to a twinkle of a promise that this is the place you can grow your career, as you were told, almost promised, in your interview, but NO! Move on, and don't get caught up waiting, or be unlucky to be caught on the wrong end of a re-org. - Managers are great, but senior managers and executives are pretty much clueless. It starts at the very top and runs down. There's no dealing with these types of people. So again, move on when you can before it's too late. - The online products are a joke. Hardly no customers and yet they talk about how they are investing in these products and the people. huh? Firstly there's no investment anywhere! Only cuts! Training course after training course and seminar requests all get denied! Not just a single person, but everyone. Every single request! That's not investing in your people! Not hiring people that left or hiring positions that are desperately needed is also not what one would call investing in the product. So it would be interesting to know what and where this mythical investment is. - Lots of talk about myths. Yes, that's all it is. Smoke and mirrors, again starting at the top with the CEO who thinks he's the captain of this great fantastic ship called the Titanic. Little does he know he's running it into an iceberg. He may have hit the iceberg already but doesn't know it yet. But it will happen. Will the captain save himself and jump ship leaving the boat to sink? Probably yes, but not until 2020 when he collects his big fat bonus tied to stock price. - Very cliquey. Especially at the senior management level. Cannot believe I wasted so much of my career at this place! Glad to be gone!

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