Trending Downward - Anonymous employee Sage Employee Review

2.0
Nov 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the office were what made coming in every day worth it. I had a good work/life balance as well. This will obviously depend on what team/department you end up with. I was fortunate to be grouped with a smart and passionate team during my time here. The benefits were pretty substantial at the start, however, it seems that each year something new is reduced to save costs.

Cons

Where do I even begin? As mentioned in many of the previous reviews, high instability exists especially at the top levels of management. The rotating chair of executives means that the strategic initiatives and overall direction will probably be subject to change indefinitely. This isn't a one-oft occurrence but a repeating cycle that happens like clockwork, seemingly every three to four years or so. The company is trying to reinvent itself as a SaaS provider when really, they are merely a holding company, with outdated and overpriced products slowly losing more and more market share. "Organic growth" is a pipe dream and the company has problems attracting and retaining the talent needed to move forward. Employee morale and channel partner satisfaction is extremely low across the board. It seems this current batch of leaders are content in appearing shiny to the stockholders without caring about actual results. And this is just the tip of the iceberg, unfortunately.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
16h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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