Sage reviews

3.5

63% would recommend to a friend

(5,260 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 3, 2017

Toxic working environment(Dead End Job)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free fruit once in a while. My boss didn't care if my coworkers were off to their lunch break for 30 minutes or 3 hours. Outdated products/technology with people using forcing customers to upgrade products by misleading them, then being rewarded as top reps.

Cons

Management is disjointed. They have no care for their employees or their customers. Leadership decisions made without always looking at the big picture. Plenty of talented people have left. 30 or 40% potential bonus written in job letter that you never ever received. Top Management and manages eat bonuses. Sage continues to engage in business practices that negatively impact their employees at every turn. They continually cut employee benefits in an effort to boost financial performance perception, and they operate with the "do more with less people" mentality. They use a completely outdated process for performance management, forcing managers to have to arbitrarily score employees with "unsatisfactory and needs improvement" in order to hit the bell curve quota established by HR. Merit increases are tiny, even for high performers. Don't expect to be rewarded for your hard work in keeping their customers happy. They will continue to under-appreciate you and nit pick at you about meaningless arbitrary goals that have NOTHING to do with serving the customer. If you do work here, good luck trying to get a raise and promotion. You can work as hard as you can, exceed expectations, and receive zero recognition. You will receive a lot of empty promises, and despite the abundance of executives and upper management. I am Sage. I am a mediocre business software company with no real direction other than "reorganization". I am Sage. I punish employees who attempt to innovate and only allow creativity if one of the upper management staff comes up with an idea (i.e. steals it from subordinate employee and takes credit for it). I am Sage. I treat my employees as disposable resources. No one is valuable and I show no loyalty to them unless I need something. I am Sage. I believe the number of tweets my executives send will make us more successful in the US market rather than producing functional technology that customers want to buy. Please follow us. I am Sage. I will take away employee bonuses and terminate employees until our financials look good on the books and then turn a blind eye to how we have destroyed the internal structure and morale of our company. Don't ask how we are going to meet our numbers next year. I am Sage. I believe the closeness of the Atlanta airport is an amenity for my employees. (Yes I think staff truly believes that).

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Sage Response
8y
Thanks for your feedback. Through recent campaigns to ensure no colleague can put our business at reputation or risk, each and every person across Sage is encouraged to report such behaviour. The SafeCall number if free and confidential. We don't cut employee benefits. The way the bonus system works is made clear. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage underperformers. In order for Sage to succeed in the future, we had to address underperformance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address underperformance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution this is recognition that our management community are now more able to effectively manage and lead our colleague population. Please feel free to contact me if you wish to discus any part of this - glassdoor@sage.com Thanks again for your review.
1.0
Jul 2, 2018
Recommend
CEO approval
Business Outlook

Pros

good holidays, no weekends, nice building

Cons

joke of a company. i was hired as a technical support advisor for sage. In the interview they mentioned we would be expected to spot opportunities and spot if the customer could benefit from another product we have/ training. no hard selling. this was a lie, sales are the thing they’re most bothered about. they have a sales team but expect technical support to sell on every call and have now gave them sales targets! if you dont hit these sales targets you get put on a coaching plan (which are rubbish and no help) and if you still dont hit you get 2 warnings then you’re sacked. disgusting company who mislead you in the interview then throw you to the gutter. every employee thinks this. if you’re thinking about applying here dont for your own sanity!

1.0
Apr 26, 2018

Horrible Culture and Dysfunctional Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid Time Off - 21 days

Cons

Pay attention to the negative reviews - They are telling the truth about the 'true' culture and leadership of Sage. The fake positive reviews are being driven by the company trying to improve their Glassdoor ratings compared to their competitors, rather than fixing the root causes of the horrible culture and dysfunctional leadership. There's no true strategy for the company. It's like throwing spaghetti against a wall to see which strategy will work in each of the regions. They are in financial trouble now because they don't know how to properly manage their revenue and expenses, so they overspend without ensuring they have enough money to cover costs. In desperation with their stock price plummeting to the lowest it's ever been in the history's company, they are firing as many as people as they can to make sure the end of the year financial goals are met in September. They don't care about employees and use the performance management process to put as many people on Performance Improvement Plans to eventually fire them. This happens frequently throughout the year. The culture is heartless and very stressful with many employees going on medical leave (if they don't leave first) because of the toxic culture. It's a poisonous company - Seriously, stay away!!!

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Glassdoor has 6,282 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.