Paychex reviews

3.1

46% would recommend to a friend

(5,974 total reviews)
avatar

John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

This is not the same company you used to know. You can wear jeans now on some teams... The product organization's transition to Agile has transformed the way things work and it is awesome. The company is very stable and makes lots of money. They have invested wisely in their technology people, and it shows in the work that they are producing. The senior management on the product side is AWESOME and totally gets the mission that the company needs moving forward. As a software engineer you will grow here. The problems they are solving are on a huge scale and you'll learn a lot. Attracts excellent talent.

Cons

Even though senior management is awesome, middle management is full of "lifers" and new things are not done as effectively as they should be. Excellent talent doesn't stick around. Why? Because doing as you're told is more valuable to middle management than being excellent and "rocking the boat". As a result, the great people who get drawn in by the big name and awesome technical problems to solve usually leave after a few years. Because of the above, mediocrity is tolerated and even preferred. The company moves slowly. Wall Street expects consistent, stable results and this trickles back down. Change happens but it's slow.

1.0
Sep 12, 2017

Payroll Specialist

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Has the potential to be a great place to work.

Cons

Turnover is too high. Too many clients per Payroll Specialist. Management does not speak up to say your breaking my people with the work load. This is not an environment that evolves to make things better. Too many promotions from within instead of hiring individuals who look to problem solve for to make processes more efficient and consistent for the employee and client.

Viewing 127 - 129 of 5,974 Reviews

Glassdoor has 6,145 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.