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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      46% would recommend to a friend

      (5,973 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Feb 14, 2018

      Very dissatisfied

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are awesome. Good hours, no weekends. Good location for half hpur lunches.

      Cons

      350 or more clients with 1-250 employees to run payroll for, unrealistic time frames, you not only run payroll, but you manage the whole entire account. Management is never around to help! They care more about clients than they do their employees. If you are on a call there is no-one to help you stay caught up, because everyone is stretched so thin. If you make a decision management goes behind you and changes the decision and bad mouths you to the client. They say they are not a call center, but they run it like a call center there are stats for everything you do. No room for advancement.

      1.0
      Jan 17, 2018

      Value your employees

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, room for advance, and great training .

      Cons

      Horrible management, huge turn over, overwhelming work load, and low pay.

      4.0
      Oct 23, 2017

      Not the Paychex you used to know

      Developer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is not the same company you used to know. You can wear jeans now on some teams... The product organization's transition to Agile has transformed the way things work and it is awesome. The company is very stable and makes lots of money. They have invested wisely in their technology people, and it shows in the work that they are producing. The senior management on the product side is AWESOME and totally gets the mission that the company needs moving forward. As a software engineer you will grow here. The problems they are solving are on a huge scale and you'll learn a lot. Attracts excellent talent.

      Cons

      Even though senior management is awesome, middle management is full of "lifers" and new things are not done as effectively as they should be. Excellent talent doesn't stick around. Why? Because doing as you're told is more valuable to middle management than being excellent and "rocking the boat". As a result, the great people who get drawn in by the big name and awesome technical problems to solve usually leave after a few years. Because of the above, mediocrity is tolerated and even preferred. The company moves slowly. Wall Street expects consistent, stable results and this trickles back down. Change happens but it's slow.

      Viewing 124 - 126 of 5,973 Reviews
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      Glassdoor has 6,144 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.