Not the Paychex you used to know - Developer III Paychex Employee Review

4.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

This is not the same company you used to know. You can wear jeans now on some teams... The product organization's transition to Agile has transformed the way things work and it is awesome. The company is very stable and makes lots of money. They have invested wisely in their technology people, and it shows in the work that they are producing. The senior management on the product side is AWESOME and totally gets the mission that the company needs moving forward. As a software engineer you will grow here. The problems they are solving are on a huge scale and you'll learn a lot. Attracts excellent talent.

Cons

Even though senior management is awesome, middle management is full of "lifers" and new things are not done as effectively as they should be. Excellent talent doesn't stick around. Why? Because doing as you're told is more valuable to middle management than being excellent and "rocking the boat". As a result, the great people who get drawn in by the big name and awesome technical problems to solve usually leave after a few years. Because of the above, mediocrity is tolerated and even preferred. The company moves slowly. Wall Street expects consistent, stable results and this trickles back down. Change happens but it's slow.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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