Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pro's working here at this company because this place is a horrible place to work at

Cons

Paychex is a racist working environment that has glass ceilings for people of color and doesn't promote people of color

2.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

A good company with a vision but not in the IT sector.

Cons

They are PRETTY laid back people juggling legacy 30 years old software, and have no plans to rewrite. Boring work and you won’t gain any knowledge. Managers are PITA and want to save their rears by giving hard time to people who are ambitious.

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Paychex Response
6y
Thank you for the several years of service, as well as taking the time to leave us feedback. Paychex was born of the philosophy that one great idea can change the world, and we continue to thrive on that same principle by enabling our employees to be visionaries, especially as technology powers everything we do. We’re disappointed to hear you didn’t find the work challenging during your time here with us. However, we welcome the opportunity to connect and address any further feedback on your experience. You can contact us directly at glassdoor@paychex.com.
1.0
Jun 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Company benefits are decent. Work/life balance.

Cons

Turnover is high, Very little training, no coaching, no recognition (we had one monthly recognition ceremony all year and that's only because upper management was visiting. It never happened again), Nepotism runs rampant, Nobody seems invested, Certain leaders allow their favorite reps to schedule unqualified/bogus appointments AND GET PAID, if you are not one of the favorites then you will be in constant fear of losing your job. On top of that, serious questions are met with poorly executed sarcasm.

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Paychex Response
6y
We’re sorry to hear that this has been your experience at Paychex, and appreciate you taking the time to share with us. We’re always open to opportunities to chat and find ways we can improve our employee experiences. Please reach out to us at glassdoor@paychex.com.
Viewing 61 - 63 of 5,968 Reviews

Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.