Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 669 reviews)); "Training is great and constant better than other places." ((in 396 reviews)); "culture is great and consistent" ((in 324 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 266 reviews)); "flexible schedule, work from home" ((in 126 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 359 reviews)); "The management was poor and not skilled in personal management." ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 146 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Bad upper management and no one with any background or training in UX" ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Jan 12, 2026

It started good

Enrollment specialist

Recommend

CEO approval

Business Outlook

Pros

Culture Benefits Employee Recognition Job Security

Cons

They hire in other countries to replace positions that Americans should have.

5.0

Nov 13, 2025

I was told the OTE was 120 but you dont make comission

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Easy salary job Unlimited pto

Cons

You dont ever make Comission, the job sucks

1.0

Oct 29, 2025

Regressive Sales Mindset

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Very good, entry level people and the company heavily invests in on boarding reps the right way.

Cons

The culture is highly compartmentalized and many mid-level managers have their private fiefdoms. My team specifically was handed mandates and rules that didn't apply to other teams under the same Sales Director. I was terminated without cause based on something that was non-work related and happened during my off time. The CFO told the entire company that we all needed to "... make our own raises..." when asked about a basic, cost of living increase. This was days after the company literally spent billions on purchasing their nearest competitor.

Viewing 415 - 417 of 5,995 Reviews

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It started good

I was told the OTE was 120 but you dont make comission

Regressive Sales Mindset

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