Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Zone Managers dont care about you on a personal level so they are not checking in on you at all. They only call to fire you or yell at you for numbers

Cons

Culture is terrible, specially in Zone 2, its a real dictatorship over here. No consistent msg from senior mgt. Throwing alot of things against the wall and hoping something sticks. SMB will be phased out by June, They wont admit to that but they will be moving on from the small market.

1.0
Sep 25, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

2 way cab facilities provided

Cons

To be frank the worst management's ever seen in the entire career. They have terminated previous management which made the company run very good which lead to a great success and have hired some ruthless senior managers and managers which treat their employees as slave. This was company was a typical operation company and now they have converted it BPO and treat all the employees unworthy. In my entire career I felt offer letter is just a piece paper and no value for it. There is no promotion or IJP nothing provided. To be frank they have ruined the reputation of the company entirely which had amazing reputation and success towards US and India. Employees are not treated as employees they are treated as slaves. Highly recommended not spoil your career in Paychex India. There is no proper structure in this company it’s like and one man show run company. Please requesting everyone not join this company it will screw your peace of mind and your health.

1.0
Jul 31, 2025

Heading Downhill

Recommend
CEO approval
Business Outlook

Pros

Comparable benefits like health insurance, etc.

Cons

Low wages that don't meet cost of living adjustments, toxic leadership that promote favoritism, lack of internal job opportunities due to a two year hiring freeze along with any replacement head count being filled with overseas employees.

Viewing 418 - 420 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.