Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 685 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 403 reviews)); "culture is great and consistent" ((in 339 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 378 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 118 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 83 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,995 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Feb 17, 2026

There’s a reason more than half of reviews are negative.

Hr account executive

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Option for full remote. Nice co workers.

Cons

Leadership lies to you in your interview about the OTE of the job. Expect to make slightly more than your base salary. Successful reps are getting tee’d up deals and doing a completely different job than everyone else. If you’re really lucky you’ll be one of those reps. If not, you will be looking for another job as soon as possible. Don’t take my word for it. Just see the slew of negative experiences about this company and the business outlook from other sales reps and other departments. More than half of people rate it poorly for a reason. I have seen entire teams turnover, including leadership.

2.0

Jan 29, 2026

Great for entry level, otherwise, look elsewhere

Client hrbp

Recommend

CEO approval

Business Outlook

Pros

Remote work option Certain teams are great

Cons

Change management is poor Pay is extremely low for the expectations In recent months leadership has been gaslighting employees rather than taking responsibility Claim they are "flexible" but expect you to be chained to your desk during working hours Burnout No career growth unless you live in NY

1.0

Jan 20, 2026

Least favorite employer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO but depending on your boss they can try to make their own rules with that

Cons

Job description keeps changing making it hard to build client relationships and succeed

Viewing 412 - 414 of 5,995 Reviews

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Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

There’s a reason more than half of reviews are negative.

Great for entry level, otherwise, look elsewhere

Least favorite employer

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