Paychex reviews

Never_ending_sales_pressure. It never stops..... Ever. Until you're dead, fired, or quit. Management has old school culture of beating you harder if you're sales are sub par. My Mgr has multiple HR compliants from harassing sales people late at night at 5am on Sundays for poor sales but he's still allowed to stay there because of his sales numbers. Customer service is embarrassing and no one seems to care about fixing it. All they care about is sales. Great company to work for if you care more about your commissions and paycheck than you do about placing the clients needs first.

The company lags the market on pay and pay mix. It's not an industry leader in terms of technology. Much of its growth is inorganic and has grown too fast under mediocre management. Many consider the stock overpriced, with stock buyback contributing to its value. High expenses noted in earnings calls. The company is a Sales organization, and it allows Sales and Finance culture/mentality to have a disproportional weight in decision making. It highly values quarterly results, and it operates under the outdated belief that maximizing Shareholder Value (cf. the founder is the main shareholder) is the primary purpose of business. It's rigidly tied to process at the expense of people. Lots of red-tape/bureaucracy. It suffers from mediocre senior leadership (Directors, Sr. Managers) who eschew vision for results. They aren't capable of helping people with their career deliberations, and many people trained well in the excellent training programs leave for better opportunities. It handles change and change management poorly. There's a lot of fire fighting.