Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 656 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 279 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 241 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,992 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,992 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Jan 3, 2016

HR Generalist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for gaining entry-level experience

Cons

Poor compensation, low skilled managers and supervisors.

2.0

Dec 16, 2015

Paychex not what it used to be...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Checks were deposited into my account every two weeks

Cons

Downsizing and outsourcing are the way of the future

Paychex Response

10y

We're sorry to hear that you don't recommend us as an employer and we are very interested in learning more about your experience. Would you be willing to email more information to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com. Thanks and good luck in your career.

2.0

Dec 15, 2015

Mms sales rep

Sales representative

Recommend

CEO approval

Business Outlook

Pros

None everything sucks I hate this company. They lied to me to get me to accept position I do not recommend

Cons

They promised me the world and could not deliver. I'm quitting as soon as possible. I do not recommend to anyone

Paychex Response

10y

We're very sorry to hear you feel this way. Have you reached out to HR to discuss your concerns. If not, that would be our recommendation. If you prefer, you can reach out to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com.

Viewing 367 - 369 of 5,992 Reviews

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HR Generalist

Paychex not what it used to be...

Mms sales rep

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