Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 6, 2016

Great company

Regional training quality specialist

Recommend

CEO approval

Business Outlook

Pros

I had never heard of Nespresso until I applies=d for this position. When doing the research, there were several things that I was looking for. I have always worked for very branded companies so this was something that was very important to me. Nespresso understands BRAND and the uphold their brand standards daily. They are also a very smart company. They do it right or they don't do it at all. I really respect this. I have been with the company for just over 6 mths now and I am very impressed with the people. I have not met a single person that has made me feel uncomfortable or that I thought was a bad person. They care about the employees and customers. The company is growing in leaps and bounds so there is plenty future potential for moving upwards. I love this company.

Cons

Because of the growth, there is lots of change and growing pains. This can be challenging. things do not stay the same for long. Its not bad, just different. Where there is change, there is learning and, I believe, that makes a stronger company.

Nespresso Response

9y

Hi, Thank you for your comments on the company and Brand. We are happy to read that within a couple of months of being hired, you feel the passion for Nespresso, live the Brand and are well-integrated amongst your peers. With an ambitious expansion plan, we strive to deliver a premium experience to customers and provide new opportunities and challenges to our employees so they can produce their very best. In such a fast-growing environment, we explore and launch new initiatives to meet the evolving needs of our customers. At Nespresso, we have an open-minded approach to changes and embrace innovations that will grow our company. The ultimate goal is to create a meaningful environment for employees to reach their full potential. Thank you for your feedback, Guillaume Le Cunff, President@NespressoUSA

2.0

Sep 1, 2016

Third Key Manager

Boutique team leader

Recommend

CEO approval

Business Outlook

Pros

Fast paced, fun staff, got to learn about all the new products, taste the new coffees

Cons

Corporate in environment in a retail setting, high stress, not great life work balance, unrealistic expectations

4.0

Jul 7, 2016

Great company culture. With great benefits. Great Team!

Coffee banquet specialist

Recommend

CEO approval

Business Outlook

Pros

People working at Nespresso are very helpful when you reach for help. And throwing benefit are great. Managers are willing to have one in one meetings and group meeting to get feed back for the team. And find a way to improve the team, and store together.

Cons

It take a while for HR to get my pay stuff and some of the important information for me to use in store. Feel like the HR and store management have many miss communication.

Nespresso Response

9y

Hello – thank you for sharing your feedback. I am glad to read about your experience working in a Boutique with a great supportive team. We want our leaders to support and inspire their team members to work efficiently and provide customers with the best experience. Our organization strives to resolve pay matters and employee information needs quickly. We have great tools to help us with these efforts such as Kronos and the weekly Newsletter. If you have any unresolved items, please speak to the BTQ Manager or the HR Manager assigned to your BTQ. I know they will quickly resolve the situation for you. Thank you. Guillaume Le Cunff President @ Nespresso USA

Viewing 274 - 276 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Alternant Chargé média F/H

Paris

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Alternant Vendeur F/H

Conseiller clientèle - CDD (H/F)

Paris

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Nespresso

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Great company

Third Key Manager

Great company culture. With great benefits. Great Team!

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