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      Nespresso

      Engaged Employer

      Nespresso reviews

      4.2

      91% would recommend to a friend

      (1,232 total reviews)

      Guillaume Chesneau

      99% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 13, 2017

      Part-time for 2 years

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Set amount of hours each week. The company really takes care of their employees

      Cons

      Management would spend more of their time in the back doing "office work" but we were retail... HR also doesn't really take anything into consideration.

      avatar
      Nespresso Response
      9y
      Hello, I am happy to read that as a part-timer, you are enjoying your job and the benefits that came with it. Regarding your suggestions, I would need factual examples to be able to take action. Please contact our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @ Nespresso USA
      2.0
      Jan 12, 2017

      CRM - Marketing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some great people in the company with good ideas and the will to be be the best coffee company in japan - Amazing product and great culture. Proud of being part of the brand - Nice office with a good location - Flexible office hours and less overtime than other japanese companies

      Cons

      - The Marketing department: Absolutely no communication, no sharing, no coaching, hiding of information. Some people are so focused on becoming manager that they will do anything they can to look good and make you look bad. No Will to speak english or at least an understandable Japanese. Harassment from some people and change of manager every 6 months. - Salary system: 16 months - Systems are slow and outdated

      4.0
      Nov 18, 2016

      Highly challenging and rewarding job that pushes you to learn how to adapt and change in an ever evolving environment.

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits, bonuses. Feels like you run your own business, you are encouraged to impact change and you are heard by upper management.

      Cons

      Technology is very challenging and impedes your ability to be efficient with your time and keeps employees from focusing on the customer experience.

      avatar
      Nespresso Response
      9y
      Hello – Thank you for your review. I am very happy to read that you feel empowered to run your network of boutiques as an entrepreneur. We need entrepreneurial minded-leaders to support and foster our business growth. Unfortunately, we are aware of the inefficiencies of our IT system, however we are hopeful that 2017 will soon bring the much needed enhancements. Thank you for your passion to overcome challenges and positive drive to lead your teams, Guillaume Le Cunff President @ Nespresso USA
      Viewing 271 - 273 of 1,232 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.