Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 185 reviews)); "You get free coffee, 2 free machines every year, Discounts with corporate perks, decent salary around $14 hourly." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 120 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 7, 2024

Great entry level job

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great training, free coffee, perks

Cons

No additional skill building past sales associate work

Nespresso Response

1y

Hello Colleague, Thank you for sharing your review with us. We are proud to offer our employees with thorough training, so that everyone feels supported, well-informed, and motivated to succeed. In addition to this, it is a pleasure to know that you appreciate various perks we provide our people with. Regarding the cons you mentioned, we are sorry to hear that you were not fully satisfied with some elements of your working experience. At Nespresso, we understand the importance of learning and building various skills. This is why we are committed to supporting our employees and investing in their development and professional growth, to nurture their career aspirations. We would like to hear more from you to look into your concerns. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise. Wishing you much success with your new endeavors. Thank you.

4.0

Aug 6, 2024

Worthwhile Part Time Job

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

good pay, competent staff, healthy culture

Cons

needed more hands on training

Nespresso Response

1y

Hello Colleague, We value your feedback and appreciate you sharing it with us. We are glad to know that you are satisfied with your salary. It is also delightful to read that you enjoy working with your colleagues. At Nespresso, we understand the importance of fostering an environment where everyone helps and respects each other. Regarding the cons you highlighted, we believe that training is essential for the professional growth of our employees. We constantly strive to organize the work process in a way that allows us to ensure that our people are well informed and supported on every level. Thank you for your review, as it allows us to improve. We would welcome hearing more specifics from you, and encourage you to reach out to your local HR or management team. We wish you continued success with Nespresso. Thank you.

1.0

Aug 6, 2024

Nespresso Is The Worst Company In The World

Team lead

Recommend

CEO approval

Business Outlook

Pros

health benefits favoritism zero advancements nepotism

Cons

no advancement opportunities unless you are dating a relative of one of the managers gossip and clique culture B I A S micro management

Nespresso Response

1y

Hello, Thank you for taking your time to share your review with us. It is disappointing to read all the negative points you highlighted. At Nespresso, we invest a lot in our leaders and employees ‘development, so they can work together well and achieve ambitious goals. We are convinced that everyone should be supported in their professional growth and career aspirations, and we provide our people with various opportunities for learning and development. Fostering the right caring culture where employees respect and help each other is our main priority. Any kind of bullying or impolite behavior has absolutely no place in our company. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, feel free to reach out to your former workplace to share further your concerns. We wish you well with your new endeavors. Thank you.

Viewing 247 - 249 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

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Gestionnaire poste client F/H

Paris

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Conseiller clientèle 21H (H/F)

Chargé des offres d'acquisition et de conversion Trade

Paris

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Great entry level job

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