Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 12, 2024

Nesprsso

Recommend
CEO approval
Business Outlook

Pros

Some of the best people you will ever work with

Cons

Progression is very limited and often seems unfair.

avatar
Nespresso Response
12mo
Hello Colleague, Thank you for taking the time to share your feedback about your experience with us. We’re pleased to hear that you found some of the best colleagues to work with at Nespresso We also appreciate your honesty regarding the challenges you faced, particularly concerning limited progression opportunities and the perception of fairness in advancement. We understand that career growth is a vital aspect of job satisfaction, and it’s important for our employees to feel that their hard work and contributions are recognized and rewarded appropriately. Furthermore, we value your input on areas where we can tackle our practices to ensure a more equitable and transparent path for career development. Wishing you all the best. Thank you.
1.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

-toxic work environment -time theft by managers -discrimination

Cons

-if you are a manager you get paid and never have to show up at the office so you can collect a paycheck and do zero work -incompetent HR VP and club manager who conceals discrimination and is good at bullying employees into silence

avatar
Nespresso Response
1y
Hello Colleague, Thank you for the direct feedback with us. We are deeply concerned about the issues you raised. Foremost, we believe in fostering a fair workplace where all employees are treated with respect and have equal opportunities for growth and success. Thus, we have strict policies to prevent any form of bias and take immediate action when such behaviour is reported. We want to assure you that we have a zero-tolerance policy for bullying or disrespectful behaviour. We encourage an open communication and provide channels for employees to voice their concerns without fear of retaliation. Furthermore, we take all allegations seriously, and thoroughly investigate each case to ensure a safe and inclusive work environment. We would appreciate the opportunity to discuss this feedback further and gather more specific details. Please feel free to contact your HR department directly. Thank you.
3.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote or work form home

Cons

Glitch in the system, the staff support is not always reliable

avatar
Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback with us and for appreciating our ways of working. Our people are our top priority, and we are committed to providing comfortable working conditions for everyone. At Nespresso, we strive to find the right balance between our business needs and flexibility for our teams. Regarding the concerns you raised, we are sorry that you weren’t fully satisfied with some elements of your experience with our company. At Nespresso, we understand the importance of creating an environment where everyone can thrive and succeed, and we always make sure that our employees are well informed and supported on every level. Your review is important and valuable to us, as we constantly seek to improve. We would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. We wish you much success with your new endeavors. Thank you.
Viewing 244 - 246 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.