Nesprsso - Customer Contact Specialist Nespresso Employee Review

3.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the best people you will ever work with

Cons

Progression is very limited and often seems unfair.

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Nespresso Response
12mo
Hello Colleague, Thank you for taking the time to share your feedback about your experience with us. We’re pleased to hear that you found some of the best colleagues to work with at Nespresso We also appreciate your honesty regarding the challenges you faced, particularly concerning limited progression opportunities and the perception of fairness in advancement. We understand that career growth is a vital aspect of job satisfaction, and it’s important for our employees to feel that their hard work and contributions are recognized and rewarded appropriately. Furthermore, we value your input on areas where we can tackle our practices to ensure a more equitable and transparent path for career development. Wishing you all the best. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
4d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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