Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 190 reviews)); "discounts and free coffee" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 79 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 12, 2024

Manager is awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is great , Free coffee + machine, Bonus were good, assistant manger was awesome

Cons

Manager was erratic and manipulative, did nothing to contribute to staff(in all areas), treated employees with no respect, belittled employees, talked bad about employees(current and former)openly, called out often or would show up hours late, no communication, high turn over rate, several people resigned quickly, very toxic among coworkers, no work life balance( you work every Saturday and Sunday)

Nespresso Response

1y

Hello, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your positive remarks about our company culture, complimentary coffee, and bonuses. We strive to create an enjoyable work environment for our employees. However, we are deeply sorry to hear about the negative aspects of your experience. We take these concerns seriously and want to assure you that we are committed to addressing them. While we understand the importance of effective leadership, we aim to create a workplace where every team member feels valued, respected, and heard. Your feedback is invaluable to us as we continuously strive to ensure a better experience for all our employees. We wish you well in your new endeavors. Thank you.

5.0

Sep 12, 2024

Good job

Manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment, excellent for career start up

Cons

Work on weekends and busy

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to share your review. We care for our people and their professional development and strive to foster a positive working environment for everyone. It is a pleasure to read that you appreciate our efforts in this area. Regarding the cons you stated, we understand that sometimes business requirements can be demanding, so we strive to strike a balance between our business needs and comfortable workload for our people. Given we fully recognize the importance of fostering a culture of engagement and care, we always provide the necessary support in the career aspirations of our employees. We will pass along your feedback to the appropriate team, but you are always welcome to share more details with your local HR team. Wishing you continued success at Nespresso. Thank you.

5.0

Sep 12, 2024

U

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good place to work in Cyprus

Cons

Ceiling not a good career development

Nespresso Response

1y

Hello, Thank you for your review. While we are happy to read that you consider our company a good place to work in your country, it is disappointing to read cons you mentioned. At Nespresso, we help to foster career aspirations and growth of our employees, so that everyone can find their right fit within our company and is properly supported on every level. Your feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you well with your new endeavors. Thank you.

Viewing 226 - 228 of 1,230 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle 21H (H/F)

Strasbourg

View job

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

View job

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Manager is awful

Good job

U

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