Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,223 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 190 reviews)); "discounts and free coffee" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 79 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 157 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 17, 2024

Great company to work, but not get promotion

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Good environment, not much pressure and you can have work and life balance

Cons

Really hard to get a promotion. People stay at the same position for years.

Nespresso Response

1y

Hello, Thank you for your valuable feedback. We are truly grateful for your positive comments as creating a supportive atmosphere for our employees is at the core of our values, and we are thrilled to hear that our efforts have resonated with you. Regarding the cons, we understand that career growth and advancement opportunities are important aspects of professional development. Thus, at Nespresso, we strive to create a fair and transparent system that rewards hard work, dedication, and talent. Concerning your advice to management, we agree on the significance of maintaining strong relationships with our stakeholders and the positive impact it can have on our overall success. We value your input and are grateful for the opportunity to address your concerns. If you would like to provide further details or discuss your experience in more depth, please feel free to reach out to your former HR team. We wish you all the best in your new endeavors. Thank you.

5.0

Sep 16, 2024

good job

Shift manager

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Good pay. Good people. Clints are primarily lovely and good quality of colleges.

Cons

Work on the weekend. Something angry clients. Most teammates are young, and it's their first job

Nespresso Response

1y

Hello, We appreciate your feedback. Ensuring a great employee experience is a top priority for our company, and we are happy to provide our employees with a caring and supportive working environment. It is also a pleasure to know that you were satisfied with your salary and working hours. Regarding the cons you mentioned, we constantly strive to find the right balance between our business needs and comfortable schedule for our teams. We are grateful for the efforts of our employees in providing quality service, and it is disappointing to read you had some challenging customers. At Nespresso, we support our people in their professional growth and aspirations, and we want everyone to find their right fit within our company. If you want to share more details with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you much success with your new endeavors. Thank you.

3.0

Sep 14, 2024

Good

Part-time coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good Colleagues, Free Coffee, Able to learn coffee knowledge

Cons

Long Working Hours, Lots of politics at the management level

Nespresso Response

1y

Hello, Thank you for taking the time to leave feedback. We appreciate your positive comments about our colleagues, the opportunity to learn something new, and the availability of free coffee. Regarding the highlighted cons, we understand that these factors can impact your overall experience. Thus, we are committed to continuously evaluating and improving our policies to promote a healthy work-life balance. Also, we strive to create a work environment where employees can feel valued and thrive. Your input is important to us as we continuously work towards improving the employee experience. We wish you the best in your new endeavors. Thank you.

Viewing 223 - 225 of 1,230 Reviews

Jobs at Nespresso

Vendeur CDD (H/F)

Paris

View job

Conseiller clientèle 21H (H/F)

Strasbourg

View job

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

View job

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