Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Paris , Issy-les-Moulineaux , Lyon , Lille , Nice , Bordeaux , Grenoble , Strasbourg , Nantes , Toulouse , Marseille , Aix , Le Chesnay , Avignon , Metz , Rouen , Paroy , Biarritz , Orbessan , Nancy , Savigny , Montpellier , Rueil-Malmaison , Saint-Laurent , Cannes , Montrouge , Puteaux , Rosny , Labège , Prisches

Nespresso reviews

4.2

91% would recommend to a friend

(1,232 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,232 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews

4.0

May 3, 2021

Good company to work for, but watch out for talent retention

Product manager

Recommend

CEO approval

Business Outlook

Pros

Clear sustainable approach CEO's vision Successful brand & products

Cons

Efficiency has its limits risk to focus only on short term and lose value in the long run Reward & compensation less attractive than other big companies Career opportunities are long and challenging to take

Nespresso Response

5y

Hello Colleague, Thank you for the feedback. We are incredibly grateful for the talent at Nespresso who is passionate about what we do including our vision, strategy for brand and products, and our commitment to sustainability. Our company is growing and evolving, and we appreciate our employees' efforts to drive Nespresso's business growth. We encourage you to come forward and discuss the opportunities you see with your Line Manager, NLT member, or me. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Apr 3, 2021

Great position

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Get a machine for free, the team is amazing

Cons

Entry-level wage is terrible for everything we do.

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our Total Rewards package including our free coffee machine. Our success is due to the meaningful contributions of our people at Nespresso, and we are happy you enjoyed working with your co-workers. It is disappointing to read you felt the salary was not competitive since we strive globally to offer fair and competitive packages in every market. Please speak to your Line Manager, ManCom member, or HRBP to discuss with them about your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

1.0

Jan 31, 2021

Ineffective HR

Boutique associate

Recommend

CEO approval

Business Outlook

Pros

Company provides great benefits overall despite other glaring issues

Cons

Management is oftentimes manipulative and will encourage unhealthy competition between workers to the point where it breeds distrust

Nespresso Response

5y

Dear Former Employee, Thank you for noting that Nespresso offers great benefits, we are proud of our competitive compensation program and excellent perks. It’s unfortunate to hear of your experience with management. We make it a priority that our store managers are provided with extensive sensitivity training to ensure they are fully capable to lead and manage their teams. Although you are no longer with our company, please know we’ve always encouraged employees to work their HR business partners regarding any employee relations. If you would like to further discuss your concerns and further explain what ineffective HR means, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America

Viewing 223 - 225 of 1,232 Reviews

Jobs at Nespresso

Vendeur - 8h (H/F)

Paris

View job

Gestionnaire poste client F/H

Conseiller clientèle 14H (H/F)

Nespresso

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Good company to work for, but watch out for talent retention

Great position

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