Nespresso reviews

4.2

91% would recommend to a friend

(1,231 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great teaching - Great managers

Cons

- Little time off - Expected to take calls back to back with little breaks

avatar
Nespresso Response
4y
Dear Coffee Specialist, We value the contribution each employee makes to the overall culture at Nespresso and we are always looking for ways to invest in the development and wellbeing of our employees. We actively encourage and implement ways of working to support work-life balance – since you mentioned having great managers, I encourage you to talk with your manager about your schedule so together you can identify ways in which you can achieve balance. Please don’t hesitate to reach out to me directly to discuss, I value employee feedback, and I appreciate you taking the time to share yours. All my best, Alfonso Gonzalez CEO, Nespresso North America
1.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

no pros at this time

Cons

The Global CRC Director needs to come rescue the COE in the US- the teams are struggling with no support. There so much stress in the COE and it’s not being addressed. There is no room to advance in the company and management makes changes that benefit one team and add stress to the other.

avatar
Nespresso Response
4y
Dear Nespresso Colleague, Nespresso is dedicated to providing an environment that inspires and excites our employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in the wellbeing of our employees. I value your feedback, and I hope you will take the opportunity to continue to engage with us directly. We offer several forums for listening and sharing, and together, we will work to address these points as a team. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
2.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team Free capsules Free machine

Cons

Management Pay High stress No commission but expected to hit high sales targets

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback and review. We are happy to read that you enjoyed working with your team and recognize the parts of our Total Rewards package, such as free coffee capsules and machines. It is disappointing to read you felt the salary was not competitive since we strive globally to offer competitive packages in every market. Also, we invest a great deal in our leadership teams and we provide opportunities across the company for our people to develop their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. If you want to share more feedback with us, please feel free to contact our BEO in Canada, Alfonso Troisi. We would be happy to look into your concerns. Wishing you much success in you future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 217 - 219 of 1,231 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.