Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,221 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 10, 2024

Nice People Culture

Marketing

Recommend

CEO approval

Business Outlook

Pros

Nice people culture, colleagues are friendly and respectful. Great leadership from Country Manager

Cons

Strategy and approach at HQ do not fulfil local market culture and consumer behaviour.

Nespresso Response

1y

Hello, Thank you for sharing your thoughts with us. We appreciate your positive comments regarding our people culture and the leadership from our Country Manager. It's great to hear that you find your colleagues friendly and respectful. However, we understand your concerns about the strategy and approach at HQ not aligning with the local market culture and consumer behaviour. We recognize the importance of adapting to the needs and preferences of our local customers. Also, we appreciate your advice to management regarding the need for dynamic and open-mindedness, as we understand that being responsive to local market dynamics is crucial for success. If you would like to provide further details or discuss your experience in more depth, we encourage you to reach out to your former local HR team. Your feedback is invaluable in helping us improve and provide a better experience for our employees and customers alike. Wishing you luck in your new endeavors. Thank you.

2.0

Oct 6, 2024

Ok

Stock controller

Recommend

CEO approval

Business Outlook

Pros

Experience over time in different areas

Cons

Pay structure is awful for what the tasks entail.

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the experience you gained in different areas during your time with us. It's great to hear that you had the opportunity to expand your skills and knowledge. However, we are genuinely sorry to hear about your dissatisfaction with the pay structure. We understand that fair compensation is crucial for employees to feel valued and motivated. Thus, we continuously review our total remuneration to ensure that it's competitive within the market. We value open and transparent communication, and we encourage you to reach out to your local HR team to provide more specific details about your experience. Your feedback is essential in helping us identify areas for improvement and ensuring a better working environment. We wish you all the best in your career. Thank you.

5.0

Oct 6, 2024

Good

Executive

Recommend

CEO approval

Business Outlook

Pros

Good culture, good vibes, good office

Cons

nothing cons about the nespresso

Nespresso Response

1y

Hello, We sincerely appreciate you taking the time to provide us with your feedback. It brings us great joy to learn that you had a positive experience with our company culture, office environment, and overall vibes. Your kind words recognize our ongoing efforts to create a welcoming and enjoyable workplace for our employees. If you want to share more feedback with us, you are always welcome to contact your former local HR team. We wish you continued success in your new endeavors. Thank you.

Viewing 208 - 210 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice People Culture

Ok

Good

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso