Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 18, 2024

Work Review

Recommend
CEO approval
Business Outlook

Pros

Free coffee Easy going co-workers 1h lunch Easy work

Cons

Repetitive work Sassy customers sometimes

avatar
Nespresso Response
1y
Hello, Thank you for taking the time to provide feedback on your experience at our company. We're delightful to know that you enjoyed working with your colleagues, as we always strive to foster a friendly atmosphere for everyone. It is also great to read that you were satisfied with the duration of your lunchtime and various benefits we offer our employees, such as a free coffee. Regarding the areas you mentioned as cons, we're sorry that you felt the work was repetitive and that the customers were sometimes challenging. At Nespresso, we greatly appreciate the efforts of our employees in providing quality service. We want everyone to find their right fit within our company and thrive. We wish you much success with your new endeavors. Thank you.
5.0
Oct 16, 2024

Fun and Fast paced

Recommend
CEO approval
Business Outlook

Pros

Discounts Paid time off Free machine

Cons

Fast Paced Lengthy Closing Uniforms

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to share your thoughts about your experience with us. It is a pleasure to hear that you appreciate various benefits we provide to our people, such as discounts and a free coffee machine. We are also glad to know that you are satisfied with your paid time off. Regarding the cons you mentioned, at Nespresso, we do our best to make sure that our employees have a comfortable working environment and have all the necessary support they need. We appreciate our teams' collaborative efforts to deliver the best service to our customers. As for the uniforms, we understand the importance of clothing and will consider it. Your feedback is important to us, as it allows us to improve. We would encourage you to reach out to your Line Manager or local HR team with more details and suggestions. Wishing you continued success at Nespresso. Thank you.
5.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible Professional Good culture Career growth

Cons

Sometimes you need to cover full time shifts

avatar
Nespresso Response
1y
Hello, Thank you for sharing your review with us. We are happy to know, that you appreciate our professionalism, as well as caring work culture that we foster for our employees. It is important to us to make sure that everyone has all the necessary support to reach their career aspirations and succeed. Regarding the cons you described, it's unfortunate to know you're not fully satisfied with your experience. At Nespresso, we continuously strive to find the right balance between the customer and business needs and comfortable work hours of our teams. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. Wishing you well with your new endeavors. Thank you.
Viewing 205 - 207 of 1,230 Reviews

Glassdoor has 3,221 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.