Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,221 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 199 reviews)); "discounts and free coffee" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "free coffee (and a free machine)" ((in 54 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 4, 2024

The performance is not what you need here. You need to be part of the gang

Horeca manager

Recommend

CEO approval

Business Outlook

Pros

Once reading about nestle and the benefits you will be amazed what a company can this be but in reality is people work for people and if those people are having different I tensions you will not be happy at the work place

Cons

The entity does not match with nestle image and benefits

Nespresso Response

1y

Hello, Thank you for sharing your thoughts and experiences during your time at Nespresso. It's unfortunate that the company's image and benefits did not meet your expectations. We understand that a company's success relies on the collective efforts of its employees working towards a shared goal, and we are always working to provide better working conditions for everyone to develop. Your suggestion to review the background of new employees and ensure they align with the company's mindset is valid. A cohesive team with a shared vision and values can contribute to a positive work environment and overall success. We appreciate your feedback and will take it into consideration as we strive for continuous improvement. Please don't hesitate to reach out to your former local HR team. With your additional comments, we can look further into what you raise. Wishing you all the best in your new endeavors. Thank you.

3.0

Oct 4, 2024

BI Systems Analyst

Bi systems analyst

Recommend

CEO approval

Business Outlook

Pros

Free Coffee ... other tham that - None

Cons

toxic inviorement workplace based on office politics

Nespresso Response

1y

Hello Colleague, Thank you for sharing your feedback with us. Even though we are glad to know that you enjoyed the benefits we provide our employees with, such as free coffee, we are sorry to read about the drawbacks you mentioned. At Nespresso, we put a lot of effort in maintaining a caring environment where everyone is respected and upheld on every level, and it is upsetting to know that you’ve had a negative experience. Your feedback is important to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your local HR team, to share more details about the issues you raised. We wish you well. Thank you.

4.0

Oct 3, 2024

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good work life balance, fun job

Cons

It was a mostly positive experience

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback with us. We greatly appreciate your positive remarks about the work-life balance and the enjoyable nature of the job. It's always rewarding to know that our efforts in creating a positive work environment are being recognized. We genuinely appreciate your willingness to provide feedback and help us enhance the overall employee experience. We value your contribution and will use it to сontinue driving positive change within our organization. We wish you much success with your new endeavors. Thank you.

Viewing 211 - 213 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Alternant Chargé média F/H

Paris

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Nespresso

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The performance is not what you need here. You need to be part of the gang

BI Systems Analyst

Good

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