Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good experience in customer service

Cons

Not the best communication between Nespresso and the store in terms of knowing when a demonstrator is coming in and what they need

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Nespresso Response
2y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
1.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and pay is okay

Cons

Everything is so unorganized from the store manager and above

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Nespresso Response
2y
Thank you for taking the time to leave a review about your time with Nespresso! Feedback has incredible value and will allow us to continue improving. We wish you all the best. -Your Nespresso HR Team
4.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Everything is perfectly organized, from new information to every little detail. Makes you love the company and their vision.

Cons

They have to let people give feedback anonymously and often towards their manager because people are afraid to talk freely about bad behaviors.

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Nespresso Response
3y
Hello, We appreciate your feedback and review. Thank you for sharing the many positives of working for Nespresso and for recognizing our efforts in cultivating an excellent working environment. Our success is due to the meaningful contributions of our people. Regarding the cons you outlined, we can assure you that our employees are our top priority and we always strive to offer comfortable working conditions for them. Also, At Nespresso, we are consistently working to improve our ways of working as it's important for us to ensure that our people are well-informed and supported on every level. Your feedback is important and valuable to us, as we constantly seek to improve. We will make sure to pass it to the respective team. Wishing you the best in your future endeavors. Thank you.
Viewing 196 - 198 of 1,230 Reviews

Glassdoor has 3,225 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.