Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Dec 2, 2024

Above the average

Recommend
CEO approval
Business Outlook

Pros

Open to new opportunity Good welfare

Cons

Not good ERP system for the back office team

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Nespresso Response
1y
Hello, Thank you for your feedback with us. We sincerely appreciate your positive remarks as your satisfaction is of utmost importance to us. However, we are sorry to hear about your concerns regarding the ERP system. We understand the significance of having an efficient and effective system in place to support our employees in their daily tasks. Rest assured, we take your feedback seriously, and we are actively working towards better meet the needs of our back office team. Your review is invaluable to us as it helps us identify areas for improvement. If you would like to provide further details or suggestions, please don't hesitate to reach out to your former local HR team. We wish you all the best in your future endeavors. Thank you.
5.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Company spirit - employees' motivation - budgets

Cons

An OVNI in the Nestlé galaxy

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Nespresso Response
1y
Hello, Thank you for your valuable feedback. We truly appreciate the dedication and appreciation of our talented team at Nespresso. Your commitment to our business and ability to adapt to evolving circumstances is highly valued. We acknowledge your observation and will ensure that your feedback reaches the relevant team for further consideration. Your insights play a crucial role in our continuous improvement efforts. We wish you all the best in your new endeavors. Thank you.
5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Nespresso cares about people; They have permanent medical support and an above-average salary. Healthy environment. You can work remotely / hybrid.

Cons

To many hours at the phone and computer;

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Nespresso Response
1y
Hello, Thank you for taking the time to share your review with us. We are also pleased to hear that you found Nespresso to be a caring company that offers permanent medical support and a competitive salary. We place great importance on the well-being of our employees and strive to provide a healthy work environment. Additionally, we understand the need for flexibility and offer remote and hybrid work options to accommodate different needs. Regarding the concerns you mentioned about the amount of time spent on the phone and computer, we appreciate your feedback. We continuously evaluate our processes and encourage employees to take breaks, perform eye exercises to prevent eye strain. Maintaining a healthy work-life balance is of utmost importance to us, and we are always exploring ways to improve in this area. Your input is valuable in helping us identify areas where improvements are needed. If you want to share more details with us, we encourage you to communicate any specific concerns to your former local HR team. Wishing you all the best in your new endeavors. Thank you.
Viewing 181 - 183 of 1,230 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.