Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Golden capsule and other benefits

Cons

Competitiveness, lack of knowledge shared on internal systems.

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Nespresso Response
1y
Hello, Thank you for sharing your thoughts about your experience with us. We are glad to hear that you appreciated the various perks and benefits we offer our employees. Regarding the cons you highlighted, we always strive to foster a friendly environment where everyone supports and helps each other. It is also upsetting to read your comments on knowledge sharing. At Nespresso, it's important for us to ensure that our people receive all the necessary guidance and information they might need. Your review helps us improve, and we will share it with the responsible team. You are always welcome to share more specifics or suggestions with your former local HR team. Wishing you all the best in your new endeavors. Thank you.
5.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

- Really great and supportive manager - Easy to get to - Good Pay - Relatively easy job

Cons

- Holiday busywork = hard to hear anything - Small space and packed space means running into each other. Edit: no issues with the actual store and nothing that can be fixed — it’s gonna happen at any store! It just had a mandatory con section :)

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Nespresso Response
1y
Hello Colleague, Thank you for providing us with your review. It's nice to hear positives regarding your supportive manager and the convenience of our location. We are delighted to know that you found the pay to be satisfactory too. Regarding the holiday busywork, we understand that it can be difficult to work in such a hectic environment during festive season. This is why we appreciate our Nespresso teams' collaborative efforts to deliver the best sales and service to our customers. We strive to provide an efficient working environment for all our employees, and we apologize if we fell short in this regard. We value your feedback, and if you have any further details or suggestions, please feel free to contact your local HR team. We wish you all the best in your journey with us. Thank you.
4.0
Nov 17, 2024
Recommend
CEO approval
Business Outlook

Pros

free ice cream free coffee

Cons

busy, need to stand a lot and may encounter bad customer

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Nespresso Response
1y
Hello, Thank you for taking the time to share your review with us. We appreciate your positive comments about the benefits provided during your time with us. We value the dedication and effort our employees put into providing excellent customer service. Regarding the cons you mentioned, we are committed to addressing any challenges related to workload and customer interactions. Your feedback is important to us as we work towards enhancing our processes and providing the necessary support to create a better work experience for our employees. Also, thank you for your contributions during your time at Nespresso. If you have any specific suggestions or further feedback on how we can improve in these areas, we encourage you to share them with your former local HR team. We wish you the best in your future endeavors. Thank you.
Viewing 184 - 186 of 1,230 Reviews

Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.