Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 193 reviews)); "Good benefits, great team, free coffee" ((in 140 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 161 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 9, 2024

was great time

Sale representative

Recommend

CEO approval

Business Outlook

Pros

free coffee and was great to meet great customers and nice team member

Cons

- standing the whole time 8 hr shift with short 15 min break - hard to get promoted and will be based on the how long you been hired and also most of the team outsourceing

Nespresso Response

1y

Hello, Thank you for sharing your review with us. We are really glad that you recognize various benefits we provide as a part of our Total Rewards package, such as free coffee. It is also great to read that you enjoyed working with your colleagues. Regarding the points of improvement you described, the well-being and satisfaction of our employees are of utmost importance to us. Additionally, we deeply value the significance of personal and professional development and actively support our employees in pursuing their career aspirations to ensure their success. Your feedback is important and valuable to us, as we constantly seek to improve, and we will share your advice with the responsible team. Moreover, you are always welcome to reach out to your local HR team to share further your concerns. Wishing you the best with your new endeavors. Thank you.

5.0

Dec 3, 2024

NICE

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

good, nice, amazing, not bad

Cons

I dont Know any cons

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback with us. We sincerely appreciate your positive remarks about our company, including the kind words you used to describe your experience. Your satisfaction is important to us, and we are glad to hear that you found our benefits, employees, and coffee to be enjoyable. We will share your words with the respective team. Wish you all the best in your future endeavors. Thank you.

4.0

Dec 3, 2024

Overall good

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good work environment, good salary, decent discount

Cons

Competitive, a lot of KPIs, at times a little bit stressing

Nespresso Response

1y

Hello, Thank you for sharing your opinion on working with us. It's truly rewarding to hear about several aspects of your experience that you found enjoyable. However, we understand that some aspects of work processes can occasionally lead to feelings of stress. Therefore, at Nespresso, we are committed to fostering a supportive work environment for all our employees. We understand the importance of maintaining a healthy work-life balance and ensuring our team members feel valued. Your feedback is valuable to us, as it allows us to identify areas for improvement and implement necessary changes. We appreciate your honesty and will use it to enhance the overall employee experience. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Best wishes regarding your future endeavors. Thank you

Viewing 178 - 180 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Nespresso

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was great time

NICE

Overall good

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