Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 17, 2025

Nespresso

Recommend
CEO approval
Business Outlook

Pros

Good easy work for good amount of pay

Cons

Not very professional management overall

avatar
Nespresso Response
1y
Hello, Thank you for taking the time to share your experience with us. We’re glad to hear that you found your position rewarding and appreciated the balance between work and compensation, as we strive to ensure our employees feel both motivated and recognised through our Total Rewards package. Regarding the cons you mentioned, maintaining a professional and supportive environment remains a priority at Nespresso and is a continuous area of focus across all levels of the organisation. As we work to strengthen our internal practices, feedback like yours provides valuable perspective and is always appreciated. If you have any further details or suggestions you would like to share, please don’t hesitate to reach out to your former local HR team. Your input is invaluable in helping us enhance our employee experience. We wish you all the best in your future endeavours. Thank you.
3.0
Mar 16, 2025

Average

Recommend
CEO approval
Business Outlook

Pros

Good commission if get to sell

Cons

No proper training provided, no clear communication from bottom to top and between employees of every shift, last minute and ad hoc

avatar
Nespresso Response
1y
Hello, Thank you for taking the time to share your experience with us. We are pleased to hear that you found value in the benefits structure during your time at Nespresso. Recognizing individual contributions and rewarding performance remains a key priority for us. We also acknowledge the points you raised regarding preparation for daily responsibilities and internal communication. At Nespresso, we are committed to dedicating significant attention to effective onboarding and ensuring clear, consistent communication across all teams and shifts, as we believe these are essential to building a well-functioning and supportive work environment. We value insights like yours as they help us refine our workplace culture and processes. Also, you are always welcome to share additional details with your former local HR team so we can investigate further and continue improving. We wish you all the best in your future endeavors. Thank you.
4.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun environment with cool clients, and peers.

Cons

Scheduling can be inconsistent, it's not very dependable in terms of hours.

avatar
Nespresso Response
1y
Hello, Thank you for sharing your review with us. We are delighted to read that you appreciated our efforts to foster a positive atmosphere for everyone. Regarding the cons you mentioned, we are sorry to hear that you were not fully satisfied with your schedule. At Nespresso, we are constantly striving to create a healthy work environment. It is important to us to find the right balance between our customers' needs and business goals, while also ensuring that our team members have flexible work hours that meet their needs. Thank you for your feedback, as it allows us to improve. You are always welcome to share more details with your local HR team as well. Wishing you all the best in your new endeavors. Thank you.
Viewing 139 - 141 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.