Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 10, 2025

Good company overall

Demand planner

Recommend

CEO approval

Business Outlook

Pros

Higher salaries then other Portugal companies

Cons

Low amount of benefits for all employees

Nespresso Response

1y

Hello Colleague, Thank you for sharing your feedback. At Nespresso, we are committed to fostering a workplace where employees feel valued and supported. We continuously seek opportunities to improve their experience and cultivate an environment that promotes both professional and personal growth. Regarding the concerns you mentioned, enhancing our Total Rewards package remains a priority. We actively assess ways to improve our offerings to better support our teams and ensure a comfortable and rewarding conditions, and your insights are highly valued and help us refine our focus on the key areas that need improvement. Open communication is fundamental to our ongoing development, and we encourage you to share any further suggestions with your local HR team. Wishing you all the best in your career with us. Thank you.

4.0

Mar 10, 2025

Good company culture

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good company culture with dynamic environment

Cons

Always under staffing to support sales volume!

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide feedback on your experience with us. We are glad to read that you are satisfied with the work culture we created. Our company is growing and evolving, and we strive to create a dynamic work environment that encourages continuous development. Regarding the cons you brought to our attention, we always strive to streamline our processes to ensure that our people are properly supported. At Nespresso, we understand the importance of a healthy work environment and prioritize setting achievable goals for our employees. We would like to hear more from you to look into your concerns. Please don’t hesitate to reach out to your local HR team. With your additional comments, we can look further into what you raised and improve our ways of working. Wishing you all the best in your journey with us. Thank you.

3.0

Mar 9, 2025

Can't recommend the company

Accountent

Recommend

CEO approval

Business Outlook

Pros

Medical insuran, regular salary, lunch

Cons

Overtime, a lot of unpaid additional duties

Nespresso Response

1y

Hello, Thank you for leaving your feedback. We sincerely appreciate your positive comments about the benefits we provide, as it is our aim to ensure that our employees are well taken care of and have a comfortable working environment. However, we are genuinely sorry to learn about your negative experience regarding overtime and unpaid additional duties. We understand the importance of work-life balance and the fair distribution of responsibilities. Your concerns are important to us, and we are committed to addressing them. We value open and transparent communication and encourage you to reach out to your former local HR team to provide more details about your experience. Your feedback is crucial in helping us identify improvement areas and ensure a better experience for all our employees. We wish you all the best in your future endeavors. Thank you.

Viewing 142 - 144 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Vendeur - 11,5h - (H/F)

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