Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 19, 2025

Good Company to work for

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good product - Customers nice

Cons

Uniform uncomfortable - Management poor

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback. We sincerely appreciate your positive comments about our product and and your appreciation of our customers. However, we are genuinely sorry to learn about the discomfort you experienced with our uniforms and the perceived shortcomings in our management. We want to assure you that we take these concerns seriously. After a period of time gathering feedback from all our boutique colleagues globally, we’re in the process of rolling out new uniforms which provide more choice, comfort and sustainability. At Nespresso, we also invest a lot in our leadership system to create a work environment where every employee feels supported, and valued. Your feedback is invaluable to us as we continuously work towards improving and enhancing the experience for all our people. If you would like to provide more specific details, we encourage you to reach out to our former local HR team. We wish you well in your new endeavors. Thank you.

5.0

Mar 18, 2025

decent staff benefits

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

work-life balance environment. friendly working culture

Cons

Zero tolerance to discuss Karens

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to share your experience with us. We always strive to foster a friendly and supportive environment, and we are happy to know that you appreciate our efforts in this area. At Nespresso, we are also committed to achieving our business goals while also ensuring that our people have comfortable work hours. Regarding the drawbacks you highlighted, it is disappointing to read you had some challenging customers. We greatly appreciate the efforts of our employees in providing quality service. If you want to share more details with us, please feel free to contact your local HR or management team. Wishing you much success at Nespresso. Thank you.

5.0

Mar 17, 2025

Healthy Company Culture

Coffee boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good company culture with decent pay and benefits.

Cons

Monotonous job with long hours sometimes

Nespresso Response

1y

Hello, Thank you for your feedback. It's wonderful to know that you found our company culture welcoming and inclusive, fostering a sense of teamwork and collaboration. We also appreciate your recognition of our competitive pay and comprehensive benefits package, which we strive to provide to ensure the well-being and satisfaction of our employees. We are sorry to hear that you found the job monotonous and that the hours were sometimes long. At Nespresso, we strive to create a work environment that is engaging and fulfilling for our employees. Your feedback is important to us, as we are constantly tackling necessary changes to address concerns raised by our employees. We wish you all the best in your future endeavors. Thank you.

Viewing 136 - 138 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Paris

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Good Company to work for

decent staff benefits

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