Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

There were no problems with receiving payments.

Cons

Too many unnecessary formalities and an oppressive corporate atmosphere.

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Nespresso Response
1y
Hello, Thank you for sharing your thoughts about your experience with Nespresso. While we are glad to know that you haven’t encountered any issues with payments, it is upsetting to read the cons you highlighted. At Nespresso, we continuously strive to streamline our processes to ensure efficient communication and workflow. Regarding the atmosphere, we fully recognize the importance of fostering a welcoming and caring environment, and we are sorry to read your insights. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, feel free to reach out to your former local HR team to share further your concerns. We wish you well in your new endeavors. Thank you.
2.0
Apr 21, 2025

They changed

Recommend
CEO approval
Business Outlook

Pros

Blind coffee tasting weekly Incentives

Cons

Limited career advancement opportunities Regional manger does not care about people

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. Even though we are pleased to know that you enjoyed our coffee tastings, we appreciate your honesty about the challenges you faced. At Nespresso, we understand the importance of fostering a transparent and nurturing environment where everyone can learn and develop their skills. We also invest significantly in our management team to foster a supportive culture where all employees feel valued and well-informed. Your feedback is important to us, as it helps us improve. We will make sure to pass it to the responsible team, but you are always welcome to share more details with your former local HR team as well. Wishing you much success in your new endeavors. Thank you.
2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Non-customer facing work environment

Cons

Often asked to perform roles beyond initial job description Early mornings(can be a pro) Often hired on a part-time contract but still given full-time hours and responsibilities w/o any additional benefits

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback about your role at Nespresso. We’re glad to hear that you appreciate the flexibility in your schedule and find the work environment comfortable. We also acknowledge the challenges you mentioned regarding your responsibilities and the expectations associated with part-time contracts, as well as the early morning shifts. It’s important to us that all team members feel supported and valued in their roles, and we take your comments seriously as we work towards continuous improvement. Your insights are valuable as we refine our practices. If you have any further thoughts or suggestions, please reach out to your local Management or HR team to discuss your concerns in more detail and find the best possible solution. Wishing you continued success in your position. Thank you.
Viewing 121 - 123 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.