Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 2, 2025

Good entry sales role

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Extra edge on top of standard retail

Cons

Not great working environment due to location and customer demands

Nespresso Response

1y

Hello, We appreciate your honesty and value your input. The pros you mentioned allow us to provide a unique and exceptional experience on the market. Nevertheless, we understand that the location and customer demands can sometimes create a challenging working environment. We are constantly striving to improve the overall experience for our employees and appreciate your patience and dedication in navigating these challenges. Your feedback is important to us, and we will take it into consideration as we continue to make improvements. We wish you all the best in your future endeavors. Thank you.

5.0

Apr 29, 2025

Best company to work for

Assistant media and performance manager

Recommend

CEO approval

Business Outlook

Pros

good benefits and good team

Cons

no cons very good company

Nespresso Response

1y

Hello Colleague, Thank you for sharing such a positive review with us and for considering Nespresso a good company to work for. We are proud to offer our employees various benefits as part of our Total Rewards package, such as multiple perks and bonuses. It is also important to us to foster a friendly environment where everyone succeeds, and we are happy that you appreciate our efforts in this area. It's always a pleasure to work with someone who is passionate and eager to grow with us. If you have any additional details or suggestions, you are welcome to contact your local HR or management team. Wishing you continued success at Nespresso. Thank you.

4.0

Apr 28, 2025

Overall nice experience

Part-time coffee specialist

Recommend

CEO approval

Business Outlook

Pros

fun co workers high pay

Cons

a little bit of drama

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback regarding your time at Nespresso. We are pleased to hear that you found the work environment enjoyable and appreciated the competitive compensation. In addition to this, we understand that workplace dynamics can sometimes present challenges. We are committed to continuously improving our team culture and ensuring that all employees feel supported and valued. Your insights are important to us as we strive to enhance our workplace practices. If you have any further suggestions or comments, please don’t hesitate to reach out. Wishing you all the best in your future endeavors! Thank you.

Viewing 118 - 120 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good entry sales role

Best company to work for

Overall nice experience

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso