Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Apr 15, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

Really amazing managers who cared

Cons

The amount of traffic from customers

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide us with your review. We are delighted you appreciate your management. At Nespresso, we invest a lot in our management team so that everyone is works together well and is cared for. Regarding the cons you brought up, we greatly value the efforts of our employees in providing quality service. It is important to us to ensure comfortable working conditions and proper support for everyone. We value your feedback and advise you reach out to your local Management or HR team to discuss your concerns in more detail and find the best possible solution. Wishing you the best in your career at Nespresso. Thank you.
3.0
Apr 9, 2025

Decent Environment, but Lacks Transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, coffee machine and very good insurance package.

Cons

Lack of real transparency in processes and opportunities. Salaries just on average or below

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Nespresso Response
1y
Hello, Thank you for taking the time to share your thoughts regarding your experience at Nespresso. Even though we are pleased to know that you enjoyed different benefits we provide our people with, such as free coffee and insurance package, we are sorry to read the cons you stated. We take such feedback seriously as it helps us identify areas for improvement. At Nespresso, we are committed to fostering a culture of fairness and transparency. We continually strive to enhance our processes involving multiple decision makers to ensure that all employees have equal access to growth opportunities based on their performance and receive all the necessary support in their career development. In addition to this, we always strive to have efficient and transparent communication in terms of processes. As for the salary, we continuously review our compensation packages to ensure they remain locally competitive. We will share your feedback with the responsible team. You are also always welcome to reach out to your former local HR team with any additional details. Your voice is important to us, and we are dedicated to creating a supportive and equitable environment for all employees. We wish you well in your new endeavors. Thank you.
1.0
Apr 7, 2025

Bad management - no progress

Recommend
CEO approval
Business Outlook

Pros

Only pros can think of is you get Free coffee

Cons

Bad management Treats you like slave No progress in job Micro managing HR never listens , they are on managers side always

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback regarding your experience at our company. It is upsetting to read the cons you mentioned. We constantly invest a great deal in development of our management system so that everyone feels valued, respected and cared for, and we are sorry that you are not satisfied with this aspect. In addition to this, at Nespresso, we understand the importance of professional fulfillment and we always support our people in their career aspirations. Your feedback is valuable to us, as we constantly seek to improve. We will make sure to pass it to the respective team. You are always welcome to share more additional comments with us. Wishing you well. Thank you.
Viewing 124 - 126 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.