Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 7, 2025

Good part time work

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Good part time work and contract with commission sales and paid commute.

Cons

Training could be more intensive and higher pay could be a benefit to motivate.

Nespresso Response

1y

Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate that you consider our company a good place to work at. We are committed to providing a comprehensive and rewarding benefits package to ensure the well-being and satisfaction of our teams. Regarding points for improvement you mentioned, we appreciate your suggestions. At Nespresso, we understand the importance of training and we invest in various programs and provide different resources to equip our teams with the necessary tools and knowledge to tackle challenges effectively. Concerning salary, we continuously evaluate our salary structures to ensure they remain competitive within the market, as compensation is a significant aspect of job satisfaction. Your input is important to us, and we are committed to making necessary adjustments to ensure a better experience for all our employees. If you have any further details or concerns, please feel free to share them with your former local HR or management team. Wishing you best of luck in your new endeavors. Thank you.

4.0

May 6, 2025

Good part-time job for students

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

flexible working hours, good working environment with friendly people

Cons

entitled customers, very busy weekends

Nespresso Response

1y

Hello Colleague, We sincerely appreciate you sharing your thoughts about your time at Nespresso. It’s wonderful to know that you enjoy the flexibility of your working hours and the welcoming environment created by your teammates. Your positive insights mean a lot to us. We also acknowledge the concerns you mentioned, as we continuously work to improve our operations and customer interactions. We are committed to analyzing these challenges to enhance the overall experience for both our employees and customers. We remain open to all employee feedback, as it plays a vital role in our efforts to foster a positive workplace culture. Wishing you continued success in your career. Thank you.

5.0

May 5, 2025

Great company

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Loved working for the company, good work environment, lovely colleagues and manager

Cons

Had so much to remember Interms of the nature of the coffee as there were new innovations very often

Nespresso Response

1y

Hello, Thank you for taking the time to provide feedback on your experience at our company. We greatly appreciate the positives you mentioned. It's important to us to create a friendly and supportive atmosphere for everyone, and we're glad to hear that you value our effort in this area. Regarding the cons you outlined, we are constantly working towards improving our workflow. We appreciate our Nespresso teams' collaborative efforts to deliver the best service to our customers. In addition, we strive to provide our people with all the necessary support and training at all levels. We will make sure to pass your feedback to the respective team, as it will help us improve. Please, feel free to reach out to your former local HR team as well if you have any further details or concerns. We wish you well in your new endeavors. Thank you.

Viewing 115 - 117 of 1,229 Reviews

Jobs at Nespresso

Alternant Chargé média F/H

Paris

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Vendeur - 11,5h - (H/F)

Nespresso

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Good part time work

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