Nespresso reviews

Hi - Thank you for taking the time to share your valuable feedback with us. It's great to hear that you're enjoying you work environment and colleagues. We are fortunate to have great people with positive input that help us move our business forward. We're committed to provide our Club Members 24/7 world-class service year-round. Our plan is to continue with this exemplary service commitment while balancing a strong work/life balance for our people. Thank you for your feedback. Guillaume Le Cunff President @ Nespresso USA

Hello, thank you for your passionate review. I totally agree with you. Our employees are our biggest asset and through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company success for the future. I hear your remark about following up on the effectiveness of new promotions and procedures. We have started this process via the Omni-Channel team and certainly have more work to do. I would also highlight Delight where you can submit a continuous improvement idea related to promotions and procedures. Please continue to share your feedback with us. Thanks! Guillaume Le Cunff President @ Nespresso USA