Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
May 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great colleagues, overall good work environment

Cons

Very complex IT infrastructure, highly hierarchical, communication challenging

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Nespresso Response
12mo
Hello Colleague, Thank you for sharing your experience regarding our company and for dedicating so many years to it. We truly appreciate this. It is also a pleasure to know that you like working with your colleagues and appreciate the overall environment. Our people and their satisfaction are immensely important to us. Regarding the cons you highlighted, we understand that effective communication is crucial. We continuously develop open communication channels by actively working on initiatives to convey information clearly across all levels of the organization. We are grateful for such a helpful review, and we would like to encourage you to contact your HR team for further details, so this can be handled properly. Wishing you all the best in your career at Nespresso. Thank you.
3.0
May 14, 2025

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Job security if your KPIs are strong. Decent pay however takes a long time to reach competitive pay if you do not strongly negotiate first contract.

Cons

Work life balance simply does not exist for managers or assistant managers. Work load seems to increase yearly but raises do not reflect workload and performance. Yearly evaluations are caped so you can not acquire an "exceeds expectations" rating so that raises can be controlled and to motivate you to do better rather than rewarding you for your accomplishments. certain higher management seems to favorite people over others based on brown-nosing and cannot be challenged to different views.

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Nespresso Response
1y
Hello, Thank you for sharing your insights about your experience with us and for dedicating so many years to our company. We’re pleased to hear your positive comments about job security and our market-competitive salary. However, we’re also concerned by the issues you highlighted At Nespresso, we invest a lot in our leadership team to provide our employees with all the necessary support. It is also important to us to foster a welcoming environment where everyone is respected and treated equally. The well-being of our team is a top priority, and we strive to create a workplace where everyone can thrive without feeling overwhelmed. Your feedback is crucial to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your former HR team, to share more details about the issues you raised. We wish you well in your new endeavors. Thank you.
1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free coffees and machines That's about it.

Cons

-Abusive staff members, and corporate did nothing about it.

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Nespresso Response
11mo
Hello, Thank you for sharing this review. We are deeply concerned about the issues you raised. Nespresso is a company with strong values and culture, where everyone should be treated with care and respect, and any kind of inappropriate treatment or behavior is absolutely unacceptable. Your feedback is crucial to us, as we are continuously committed to improving ourselves. It will be shared with the responsible team. Please, don’t hesitate to contact your local HR team with more details. Wishing you well. Thank you.
Viewing 112 - 114 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.