Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,219 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 198 reviews)); "discounts and free coffee" ((in 120 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 163 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

Compare reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 19, 2025

Part time CS

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- good working environment - good pay - flexible

Cons

- strict on attire & grooming

Nespresso Response

1y

Hello Colleague, Thank you for sharing your insights about your role at Nespresso. We are pleased to hear that you appreciate the positive aspects of your work environment, as well as the flexibility and competitive compensation offered. We acknowledge your feedback regarding the dress code and grooming standards. These guidelines are designed to uphold our brand image and ensure consistent experience for our customers. We value your perspective, as we want our employees to feel comfortable, and your comments will be taken into consideration. Your input is important to us as we strive to enhance our workplace culture. If you have any additional thoughts or suggestions, please feel free to reach out to your local HR or management team. Wishing you continued success in your role! Thank you.

3.0

May 18, 2025

Boutique Coffee Specialist

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Working at nespresso is the typical retail experience

Cons

Management needs a huge improvement.

Nespresso Response

1y

Hello Colleague, Thank you for your feedback. At Nespresso, we invest a great deal in our people, teams, and organization to create a culture where people respect and inspire each other to succeed. It is important to us that everyone is properly supported and can work together well. Your input is valuable as we continuously work towards creating a sustainable workplace for everyone. You can also reach out to your local HR team to provide them with more details. Wishing you the best of luck at Nespresso. Thank you.

1.0

May 17, 2025

Toxic

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, five days work, good benefits

Cons

Toxic managers, expecting so much just for instant coffee.

Nespresso Response

1y

Hello, Thank you for taking the time to provide your thoughts on your experience at our company. While we appreciate your positive comments about various benefits and perks we offer, we are upset by the cons you highlighted. At Nespresso, we acknowledge the importance of maintaining a work environment where every team member feels heard and understood. In that regard, we are actively working towards fostering a caring culture supported by our leadership team that encourages open dialogue and embraces the diversity of perspectives. Your feedback is significant to us, and we will share it with the responsible team. We would also welcome hearing more specifics from you. Please, reach out to your former HR team to share more details about the issues you raised. We wish you well in your new endeavors. Thank you.

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