Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Free coffee and Free Lunch.

Cons

The culture here is terrible. People doing business in french. Unfriendly people all around. No one even says good morning. Even if you speak they walk by you. The lack of communication between departments is terrible. People in the brand team and CRM will throw you under the bus in a meeting to save their own butts.Pointless accusatory meetings that waste people time. The ones conducting them have nothing better to do and want to feel important. Nothing gets done that way. THe worse thing is there is no type of process to follow at this company. Everything is last minute and rushed. Quantity over Quality here. Head for the hills! Don't work here. Guarantee you will quit soon.

1.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The office has great coffee. You also get pretty decent benefits. Also, since it's in Long Island City, it's a nice office location with a great view.

Cons

Glass ceiling, or maybe just a pure concrete ceiling with no way of breaking through. Honestly, Nepotism runs amuck in that office. Lastly, You'll be micro managed to within an inch of your life. There's no avoiding it.

5.0
Apr 15, 2016

Coffee Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with Nespresso was a great overall experience. Great company and awesome coworkers.

Cons

Working as customer service always has its ups and downs. If you can handle irate customers you will do well in this industry.

Viewing 1123 - 1125 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.