Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 13, 2016

good product but bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product to sale & customer service focused.

Cons

Bad management, huge-employee turnover, no room to expand skills & experience, lack of organised organisational structure and consistency, favouritism, no accountability, HR covers managers fault rather fixing issues so experienced employee can stay in the company and many more issues.

4.0
May 13, 2016

Good company

Recommend
CEO approval
Business Outlook

Pros

Salary, respect, bonus scheme is fair, geolocalisation, 90 chf granted for Nespresso products per month

Cons

Everyone is using badge to count working hours, company moves quiet slowly, hard to take decision

3.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Great product, Some great people left at the company, Strong backing from Nestle, Good stepping stone for your career

Cons

Used to be a very close company with family values, where employees trusted and love their management. Now it is a bit different - management runs the company using fear and show no loyalty to its employees.

avatar
Nespresso Response
9y
Hello – Thank you for your review and comments on our great perks. Although Nespresso USA is a fast-growing company, I strive to demonstrate trust and respect for all employees with whom I interact on a regular basis. Many employee events such as Town Halls are scheduled throughout the year allowing the ManCom team and myself to stay connected with the teams. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @Nespresso USA
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Glassdoor has 3,220 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.