Nespresso reviews

4.2

91% would recommend to a friend

(1,229 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 22, 2025

Great and relaxing

Recommend
CEO approval
Business Outlook

Pros

Loved working here. Got to learn a lot about the different types of coffees and notes.

Cons

Gets stale after a while.

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Nespresso Response
1y
Hello, Thank you for sharing your feedback about your experience at Nespresso. We are delighted to hear that you enjoyed working with us and gained valuable knowledge about the different types of coffees and their unique flavours. We also appreciate your honesty regarding the challenges over time. At our company, we understand that a dynamic and engaging work environment is essential for employee satisfaction and motivation. Your insights help us identify areas where we can improve and ensure that our employees feel energized and fulfilled in their roles. Wishing you all the best in your new endeavors. Thank you.
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be an exciting company where I felt looked after.

Cons

The hiring of the Head of Brand and Media is where the culture started to shift. Many people left the team due to her bullying, seemingly only people of colour and attractive women, go figure.

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback regarding your experience with us. We are glad to hear that you once found our company to be an exciting place where you felt looked after. However, we are truly sorry to learn about the negative shift in culture that you experienced. It is concerning to hear about instances of bullying. Given that, at Nespresso, we have zero tolerance for any discrimination at work, we take these matters very seriously and are committed to fostering an inclusive and respectful workplace for everyone. Your insights are invaluable as we work to address these issues. We are dedicated to calling out toxic behaviour and ensuring that all employees feel safe and supported. We appreciate your advice on focusing on results and the overall well-being of our team. Please know that we are always open to employee feedback, and we encourage you to reach out if you have further insights to share. Wishing you all the best in your future endeavors. Thank you.
4.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible nice colleagues chill environment

Cons

not enough shifts too many promotions

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your feedback regarding your role as a part-time at Nespresso. We’re pleased to hear that you appreciate the flexibility, supportive colleagues, and relaxed atmosphere within the team. We also acknowledge your concerns about the availability of shifts and the frequency of promotions. We strive to balance our staffing needs while providing opportunities for growth and advancement. Your input is valuable as we continue to assess our scheduling practices and promotion policies. If you have any additional thoughts or suggestions, please feel free to reach out o your local HR or management team. Wishing you continued success in your role! Thank you.
Viewing 106 - 108 of 1,229 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.